Service

The perfect complement to the delicious bread we bake? Outstanding service. Our long-term relationships often start because the customer loved our bread. But, they stay with us because of the exceptional level of service we offer them on a daily basis.

Next Day Orders Taken Live Until 10pm

Forgot to put in your order? Want to put in your order after closing? Suddenly realize you’ve run out? No problem. A customer service rep is standing by to take phone orders from 7 am until 10 pm. Want to call in an order even later? Have an emergency? Leave the order on our voicemail, and we’ll address it first thing next business day.

Speedy Sample Turnaround

When you want samples, we move fast. Right away, we’ll give you an “expected time of arrival.” Often, your sales rep will return with the bread sample by the next business day.

Development Team That Includes Master Bakers

Our development team includes individuals certified as Master Bakers, designated as Master Certified Foodservice Executives and more. Because of this high level of expertise, our R&D team can analyze your challenge from a number of angles and determine the best solution.

Co-Packing Made Easy

Beyond foodservice companies, we also have ample experience working with regional groceries, bakeries and other food manufacturing companies. We can match your specs, including flavor profile, and pack either in your packaging or in a manner that’s easiest for your next stage of production.